When you own a business, it’s on your mind 24 hours 7 days a week. That’s a lesson Mark Sarrazin of Massage Envy Spa in West Springfield learned when he purchased his 1st franchise. Now on his 2nd venture, Mark has learned a lot about running a business. He’s taken his philosophy from Las Vegas to right here in Western Massachusetts. In this Engine interview, Mark discusses the importance of hiring the right people, catering to your customers, and embracing the unknown – something every entrepreneur knows all too well.

As an added bonus, Mark was kind enough to share a guest pass which you can download here. Also, he’ll be celebrating his one-year anniversary on May 22, 2014 and is offering a FREE massage on that day for anyone that signs up for their wellness program. As you’ll hear in our interview, taking care of yourself is paramount to success.