Donald Kozera, President/CEO of Human Resources Unlimited (HRU) joined me to discuss the organization. HRU serves more than 1,500 people per year, some of whom have physical and mental disabilities; others are disadvantaged by poverty or homelessness….all of whom struggle to overcome great obstacles in their lives. HRU helps individuals overcome barriers and achieve their goals, whether by participating in community activities or finding a job with a business that sees the benefit of diversifying their workplace by employing a disabled or disadvantaged worker.
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Jennifer Higgins, PHD is a workforce development specialist who Joined me to discuss her new book, The Cognitive Ethnography of Workers in Massachusetts. In this Engine interview, Jennifer describes her research on problem solving, shares how to empower employees, and provides advice as to what makes workers tick.